SIG Careers

SIG offers a fun work environment where we strive to push employees to reach their full potential and grow with us!

Awards we're proud of

BPTW_logo_2018_WINNER
2018 Baltimore Sun Top Workplaces
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BPTW_2014-18 (1)
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Why Work at SIG?

At SIG, we develop health and well-being strategies that lead to happier, healthier, more engaged and higher performing workplaces. We lead by example and that’s why we have been recognized regionally and nationally for our own commitment to being an engaging and healthy place to work.

Here are a few of the award-winning benefits and perks offered by SIG.
  • Flex Schedules/ROWE (Results-Only Work Environment)
  • Unlimited PTO for salaried employees
  • Employee Referral Program
  • Milestone Anniversary Recognitions
  • Community Service Committee – SIG Day of Service, multiple community service events throughout the year
  • Social Committee – Holiday Party, Halloween costume and pumpkin decorating contest, Easter Egg Hunt, Company Picnic, O’s Games, Purple Fridays, and much more!

Wellness

Well-being is part of everyday life at SIG. Wellness is not only part of our company’s value proposition, but it is part of our own corporate strategy.
Formed in 2007 and led by our Wellness Director, named by The Wellness Council of America as the Top Health Promotion Professional in the country, our wellness committee created a program to deliver programs and initiatives that help our employees make their health a priority. Our wellness focus is on total well-being, which includes our physical, social, community, and financial health.
Our Wellness Committee offers a wide range of wellness initiatives, including:
  • Onsite Health Education Workshops & Cooking Demos
  • Fitness Challenges
  • On-Site Fitness Classes
  • Chair Massages
  • Weekly Healthy Snacks
  • Health Screenings
  • Monthly Employee Newsletter
  • Thank You Cards

Open Positions

Administrative Assistant - N. VA Location

This position has the primary responsibility of providing support to managers, other employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization, clients, and vendors are positive and productive. We take a highly personalized approach to clients’ needs and create value through teamwork and a focus on excellence in all aspects of our business. In this role, successful candidates need to be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, an Administrative Assistant should have a genuine desire to meet the needs of others.

ABSI, incorporated in 1993, is experienced in the benefits arena. We are equipped to offer the highest quality insurance products in the industry to companies from 2 to over 1,000 employees. The mission of ABSI is to partner with today’s business owner in the design and administration of a cost effective benefit package that best suits the needs of that organization. We currently serve hundreds of employers in the Washington, DC metropolitan area. The team at ABSI provides over 100 years of combined experience with group employee benefits.  With ABSI you can be assured that you are working with experts in the health insurance field.  We are here to assist you with all of your insurance needs.

Responsibilities

  • Manage office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. 
  • Manage time-sensitive tasks such as group benefits enrollments, terminations, and other changes, plus regularly audit carrier billings and related administrative support.
  • Greet clients and customers.
  • Back-up to the receptionist.
  • Collate materials to build consistent, professional packets of information for delivery to clients.
  • Collaborate easily with co-workers; keep shared information up to date.
  • Maintain polite and professional communication via phone, e-mail, and mail.
  • Anticipate the needs of others in order to ensure their seamless and positive experience.
  • Respond to questions and requests for information.
  • Other administrative tasks as assigned.

Qualifications

  • Bachelor's degree preferred.
  • Some past experience in an office/admin environment required with previous work in the healthcare industry helpful, however not required.
  • Excellent attention to detail.
  • Excellent organization and planning skills demonstrating the ability to effectively organize and manage multiple streams of work at a detailed level.
  • Exceptional verbal, and written communication skills.
  • Strong organizational skills, attention to detail, and ability to successfully interact at all company levels while maintaining a high degree of confidentiality.
  • Strong analytical, judgment, and decision-making skills.
  • Ability to adapt to change and develop new processes in a fast-paced, ever-changing environment with enthusiasm.
  • Excellent data entry skills combined with strong proficiency in MS Office software and efficient execution of administrative tasks.
  • Ability to work independently and see initiatives or issues through to completion.
  • Must be comfortable dealing with all kinds of people and have a desire to provide exceptional customer service.

Ready to apply?

When you select "Apply Now" below, you will be redirected to our postings on the Alera Group Careers page. 

Controller

One of Baltimore’s Best Places to Work in employee benefits, SIG, seeks an organized, team oriented full-time Controller. The Controller is part of a team that is responsible for the timely and accurate recording of the financial performance of SIG. Financial information reports are based on key performance indicators that are managed at the local and corporate level. This position includes weekly interactions with the Alera Group Accounting team at the corporate level to ensure accurate financial information is being conveyed timely. Success in the position is defined as leveraging procedures and communications with internal teams to generate and provide timely financial information so firm leadership can make informed business decisions as well as making the close and reporting processes more efficient and accurate. 

Duties & Responsibilities

  • Prepare of annual budget;
  • Review and record journal entries required to reflect the monthly activity;
  • Generate work-papers supporting the monthly close process and month end balances;
  • Review monthly accounting close process including analytical review of the monthly operating results to ensure accurate accounting records are maintained;
  • Re-forecast monthly budgets to incorporate historical results and future assumptions;
  • Supervise the billing of fees monthly, quarterly, annually in accordance with the respective service agreements;
  • Supervise the accumulation of permitted reimbursements from clients through the accounts payable process and bill these reimbursements to the clients monthly;
  • Prepare client compensation statements (prior 12-month, current status and rolling 12 months) to align with service agreements;
  • Proactive interactions with senior leadership to ensure client compensation statements are current and value add to the client relationship discussions;
  • Record, manage, and strategize carrier bonus activity;
  • Supervise of all accounts payable processed via the Concur application;
  • Reconcile revenue and expenses incurred as it relates to client service agreements;
  • Analyze a wide range of financial and accounting data and generate a variety of financial reports in a timely manner relevant to client acquisition and retention metrics, compensation for carriers, producer commissions and bonuses, and other matters;
  • Assist Alera Group Accounting team in the implementation of corporate policies and procedures such as invoice processing and intercompany transactions;
  • Implement, document, and maintain adequate and effective processes to improve the close and reporting cycles to ensure timely and accurate reporting;
  • Manage account payable / commission staff to ensure accuracy of payments to vendors and variable compensated staff;
  • Routinely produce accurate and timely financial information; and
  • Any other responsibilities that may be assigned from time to time.

Qualifications, Competencies & Requirements

  • 5+ years’ experience managing accountants and the accounting and finance process;
  • 3+ years in a position equivalent to a controller or higher responsibilities;
  • Bachelor’s degree in Business Administration, with an advanced degree a plus;
  • C.P.A is preferred, although not required;
  • Employee benefits industry knowledge a plus;
  • Excellent communication skills – written, verbal, and listening – and relates well to people at all levels of the organization;
  • High level of emotional intelligence combined with proactive and strategic interpersonal communications, information collection and evaluation, and workflow management;
  • Possess and use excellent strategic and analytical abilities, critical thinking skills, along with great judgment combined with great common sense;
  • Must be an energetic, solutions-oriented person with sound operational, hands-on skills, and a positive, entrepreneurial attitude;
  • Must be highly organized with meticulous attention to detail when handling multiple priorities and a strong sense of urgency;
  • Collaborate constructively and work well with staff at all levels of an organization;
  • Thrives in fluid, highly collaborative environments, can easily adapt to a range of workstyles, and remains calm under pressure.

Interactions

  • Employees and owners/executives at all assigned Alera firms;
  • Finance and Accounting team members at Alera Group corporate level;
  • Clients and other external stakeholders.
 
 

Account Manager

One of Baltimore’s Best Places to Work in employee benefits, SIG, seeks an extremely detail-oriented, upbeat person to join SIG as an Account Manager to support clients using a strategic approach and establishment of strong relationships with our customers and vendors.  We take a highly personalized service approach to clients’ needs and create value through teamwork and a focus on excellence in all aspects of our business.  Position requires a range of skills and traits including, but not limited to:

Primary Duties and Responsibilities

  • The individual is required to be a self-reliant, highly efficient and organized person with strong problem solving, communication and interpersonal skills.  Ability to anticipate and meet the assigned Account Executive’s and clients’ needs in a timely and professional manner to ensure favorable relationships and positive outcomes.
  • Ability to handle client and carrier/vendors questions daily; review proposals, negotiate pricing and/or work with Account Executives, where appropriate, and assist the Account Executive’s with implementing additional lines of coverage, products and services. Discussions should occur during team meeting.
  • Proactive customer service, telephonically or in person, on issues such as, but not limited to, benefits review, answering questions on benefits, eligibility, claims and conducting employee meetings, etc.  Review completed data to ensure accurate completion of required documents.
  • Perform customer service functions in a timely, courteous and professional manner on a day-to-day basis, to include, but not limited to: responding to customer questions, researching/investigating benefit issues and problem solving as required.
  • Responsible for maintaining accurate client demographic and contact information in company database. Works with team to update.
  • Ownership of renewal close outs and company database updates for renewing lines of coverage.
  • Verify commission schedules with carrier and have this documented in company database.
  • Assist in maintaining all renewal paperwork in the electronic files according to the approved naming convention.
  • Communicate in a timely, courteous and professional manner with clients, co-workers and carriers, to facilitate a productive environment and ensure proper administration of accounts, to include, but not limited to: rating and contract concerns, underwriting issues, claim situations, etc.
  • Obtain needed information for appropriate team member to produce professional documents to be presented to clients including renewal books, open enrollment materials, post open enrollment financials as well as mid-year check-ins.
  • Provide Account Executives with new and renewal proposals, coverage summaries and other pertinent information prior to client meeting.
  • Communicate and work with internal non client facing team members within the allowed timeframe to ensure timely delivery.
  • Review the completion of the internal RFP process.
  • Coordinate renewal of existing business and implementation of new business, to include, but not limited to: collecting information from the client/prospect; reviewing quotes; ensuring administrative paperwork and applications are complete; submitting applications to insurance company for final rates, if needed, prior carrier terminations; ordering/preparing employee packets; review contracts; policies and booklets for accuracy.
  • Conduct open enrollment employee meetings and/or employee education throughout the year as needed.
  • Maintain current knowledge of the marketplace. Best practice to reach this outcome would be to: attend Market Segment meetings and relevant carrier training sessions and if unable to, make sure you follow up with someone who did.
  • Knowledge of compliance and Health Care Reform
  • Maintain necessary CE credit limit to ensure appropriate license is kept active.
  • Understanding and executing the value proposition by client size and market segment.
  • Ownership of the accuracy of all client materials.
  • Other duties as may be assigned.

Required Education & Experience

  • Bachelor's degree in any relevant subject preferred;
  • 5+ years of hands-on insurance and customer service experience;
  • Excellent communication and problem-solving skills;
  • Strong, clear written and verbal communication skills, plus good interpersonal skills including a collaborative approach to problem-solving and pro-active attention to the impact that financial decision may have on clients;
  • Proven success with claims resolution;
  • Experience working with and exposure to the broker side of the insurance industry helpful;
  • Strong experience developing relationships;
  • Experience collaborating with carriers and vendors; and
  • Good understanding of the interaction between the carriers, vendors and human resources functions, demonstrated success at working with HR as a peer.